Welcome to buyekko.com, operated by EKKO Solutions (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website and all purchases made through it. By accessing this Site or placing an order, you agree to these Terms in full.

1. Use of the Site

You agree to use this Site for lawful purposes only. You must be at least 18 years old or authorized to act on behalf of a business to make purchases.

2. Business-to-Business (B2B) Sales

All transactions on buyekko.com are considered business-to-business (B2B). By placing an order, you confirm you are purchasing for commercial, institutional, or resale use, not for personal or consumer purposes.

3. Pricing and Payment

  • All prices are listed in U.S. dollars and are subject to change without notice.

  • We reserve the right to correct pricing errors at any time.

  • Payment is due at the time of purchase unless otherwise agreed in writing.

  • We accept credit/debit cards, ACH, and other approved methods.

  • Late payments may be subject to fees and order holds.

4. Order Fulfillment and Delivery

  • We offer local delivery in select service areas, often with next-day delivery based on availability.

  • Delivery windows are estimates and not guaranteed.

  • You must ensure someone is available to receive goods during the expected delivery window.

  • Risk of loss transfers upon delivery to the shipping address provided.

5. Returns and Exchange Policy

  • We do not offer refunds. Returns are accepted only for damaged, defective, or incorrect items.

  • Approved returns will receive store credit or exchange.

  • Return requests must be made within 5 business days of receipt.

  • All returned items must be unused and in original packaging.

  • To initiate a return, contact support@buyekko.com with your order details and photos if applicable.

6. Account Responsibility

You are responsible for maintaining the confidentiality of your account login and password. You agree to notify us immediately if you suspect any unauthorized access or use of your account.

7. Intellectual Property

All content on this Site—including text, images, logos, graphics, and layout—is the property of EKKO Solutions and is protected by copyright and trademark laws. You may not reproduce, distribute, or exploit any part of this Site without written permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising out of your use of the Site or products. Our liability is limited to the total purchase price of the products involved.

9. Force Majeure

We are not responsible for any delay or failure in performance resulting from causes beyond our reasonable control, including weather, supply chain disruptions, labor shortages, or natural disasters.

10. Governing Law

These Terms are governed by the laws of the State of California. Any disputes shall be resolved exclusively in the courts of Los Angeles County, CA.

11. Changes to Terms

We may update these Terms from time to time without notice. Your continued use of the Site following any changes constitutes acceptance of the updated Terms.

12. Contact Information

If you have any questions about these Terms, please contact us:

EKKO Solutions
2652 E 45th St, Vernon, CA 90058
Email: support@buyekko.com
Phone: (310) 209-8081